Sunday, 2 April 2023

THE NEW NORMAL – HYBRID WORKING SYSTEM

 Introduction

A hybrid working system, also known as a hybrid workplace, is a work arrangement that combines elements of remote work and in-office work. In a hybrid working system, employees have the flexibility to work both from home and from a physical office, depending on their needs and preferences.

The exact structure of a hybrid working system can vary depending on the company and industry, but it typically involves a mix of remote and in-person work. For example, some employees may work from home several days a week and come into the office for meetings or collaborative work. Other employees may work primarily in the office but have the option to work from home when needed.

This concept is increasing its popularity as the ‘new normal’ or the ‘future of the work’. Few companies which practice this new normal are Microsoft, Google, Twitter, HSBC, Dropbox, Uber, Kissflow and Barlow. (SCB online).


Benefits of a well executed hybrid workplace model

Hybrid working spaces have several benefits for both employees and employers and as well as the society.  (Ben Wigert and Jessica White, Sept 14, 2022)

      1. Increased flexibility: Hybrid working spaces offer employees the ability to work from anywhere, providing them with greater flexibility and work-life balance. This can lead to increased job satisfaction and improved mental health.

According to a survey by Owl Labs, 80% of remote workers reported better work-life balance, while 43% reported less stress.

2.      2. Lower costs: Hybrid working spaces can reduce costs for both employees and employers. Employees save on commuting costs, while employers can reduce office space expenses.

According to a report by Global Workplace Analytics, employers can save an average of $11,000 per year for each employee who works remotely part-time.

3.      3. Increased productivity: Studies have shown that remote workers are often more productive than those who work in a traditional office setting.

A study by Stanford University found that remote workers were 13% more productive than their in-office counterparts.

4.       4. Improved employee retention: Offering hybrid working options can improve employee retention rates, as employees value the flexibility and autonomy that comes with this work arrangement.

According to a survey by Buffer, 99% of remote workers would like to work remotely at least some of the time for the rest of their careers.

5.       5. Strengthen rural areas: provides job opportunities to work for international companies from home.

 

The four basic hybrid workplace modes

Gartner identifies four basic modes that teams can incorporate for an effective hybrid work place.


Working Together, Together – when teams are located in a same place and meet up in person for meetings in a shared place

Working Alone, Together – when teams are in shared spaces but not collaborating or working at same time.

Working Together, Apart – when teams are distributed but participate in virtual meetings

Working Alone, Apart – when teams are distributed and individuals focus on work



Disadvantages of a hybrid workplace model

1.       1. Communication challenges: Hybrid working systems can make communication and collaboration more difficult, particularly if employees are working in different locations or time zones. This can lead to misunderstandings, delays, and a lack of cohesion among team members.

2.       2. Technical difficulties: Hybrid working requires reliable internet connectivity and access to necessary technology and software. Technical issues can disrupt workflow and cause frustration for employees.

3.       3. Lack of face-to-face interaction: Hybrid working can lead to a lack of face-to-face interaction among employees, which can impact team morale and productivity. Additionally, new employees may struggle to build relationships and integrate into the company culture.

4.       4. Potential for distractions: Remote working can lead to distractions from family members, pets, and other home-related tasks. Employees may also find it difficult to separate work and personal life, which can negatively impact their productivity and well-being.

5.       5. Reduced visibility: Remote workers may be less visible to management, which can impact opportunities for career growth and advancement.

 

 

Conclusion

Overall, hybrid working spaces can offer many benefits for both employees and employers, including increased flexibility, cost savings, improved productivity, and better employee retention rates. On the other hand, hybrid working systems can present some challenges, particularly in terms of communication and collaboration. Employers and employees must work together to mitigate these challenges and ensure that the hybrid working arrangement is successful.

 

References

Ben Wigert and Jessica White (Sept 14, 2022)

The advantages and challenges of hybrid work. Gallop (Online).

Available at https://www.gallup.com/workplace/398135/advantages-challenges-hybrid-work.aspx#:~:text=The%20greatest%20challenges%20of%20hybrid,at%20home%20and%20on%2Dsite.

Accessed on 03rd April 2023

 

 

IR team. (no date). Hybrid workplace models that are new normal. IR (Online).

Available at https://www.ir.com/guides/hybrid-workplace-model

Accessed on 03rd April 2023

 

The Siam Commercial Bank Public Company Limited (no date).

Why Hybrid Working is Key in the New Normal? SCB (Online)

Available at https://www.scb.co.th/en/personal-banking/stories/salary-man/hybrid-working.html

Accessed on 03rd April 2023





9 comments:

  1. Hybrid working system is combination of remote work and work at office. Which has both pros and cons. When we talk about pros; Flexibility, Work life balance, cost saving, Health and safety are three on the other hand cons for instant Difficulties in monitoring, Communication challages and most crucially potential security issue by unsecure online network is there. What's your advice on how to have a effective hybrid workspace ?

    ReplyDelete
    Replies
    1. Hi Azeem,
      Having an effective workplace requires a combination of different factors that contribute to creating a positive and productive environment. Clear goals should be set and an environment should be created among employees to feel comfortable to share ideas and feedback. Necessary resources must be allocated on time and reward and appreciation should take place often. Continuous evaluation and immediate solutions should also be provided for an effective hybrid workspace.

      Delete
  2. Interesting topic, Kabilashini. My question to you is, how can companies encourage inclusivity and equity in a hybrid working environment?

    ReplyDelete
    Replies
    1. Organisations should develop and communicate clear policies around hybrid work, including expectations for both in-person and remote work, availability and response times, and communication norms.
      Necessary resources (technology, equipment, and workspace) must be provided to ensure that employees who work remotely have access to the same resources as those who work in-person. That would ensure ‘equity’ is maintained. Open communications in the form of check-ins, team meetings, and one-on-one meetings (virtually) should take place to make the remote employees feel ‘inclusive’ in team related meetups.

      Delete
  3. Great topic Kabilashini . The greatest advantages of hybrid work to date are: improved work-life balance, more efficient use of time, control over work hours and work location, burnout mitigation, and higher productivity. Hybrid work provides the flexibility for employees to work in ways that are most effective for them

    ReplyDelete
  4. This provides a comprehensive overview of the concept of a hybrid working system and its advantages and disadvantages. The article explains that hybrid working combines elements of remote and in-person work, offering employees flexibility and work-life balance, while also providing cost savings for both employees and employers. This also identifies some potential challenges of hybrid working, such as communication difficulties and technical issues. As per your suggestion employers and employees need to work together to mitigate these challenges and ensure the success of the hybrid working arrangement. Overall, this article provides a useful resource for those interested in understanding the hybrid working system and its implications.

    ReplyDelete
  5. Your article does a great job of highlighting both the benefits and potential drawbacks of hybrid working systems. The statistics and examples provided are particularly effective in illustrating the advantages of this model, such as the cost savings and increased productivity. However, it's important to note that communication challenges and potential distractions for remote workers are valid concerns that need to be addressed to ensure the success of a hybrid workplace.

    ReplyDelete
  6. The blog “The New Normal – Hybrid Working System” highlights the benefits of hybrid working models which are a mix of remote work and in-person work. The blog rightly identifies that the hybrid workplace model offers increased flexibility and job satisfaction, while also reducing costs for both employers and employees. The benefits of the hybrid work model are supported by several studies such as a survey by Owl Labs which found that 80% of remote workers reported better work-life balance, while 43% reported less stress. Additionally, a study by Stanford University found that remote workers were 13% more productive than their in-office counterparts (Briscoe, Schuler, and Tarique, 2012). The blog also discusses the four basic modes of a hybrid work model as identified by Gartner.

    ReplyDelete
  7. Well-structured article on THE NEW NORMAL–HYBRID WORKING SYSTEM. The challenge is this concept can be applied only to white-collar workers & it is sometimes not possible to apply it to blue-collar workers. Any recommendations?

    ReplyDelete

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