Sunday, 2 April 2023

LEARNING & DEVELOPMENT

Learning and development has become an essential component of any organization. It is a process of acquiring new knowledge, skills and competencies to improve the performance of an individual or an organization as a whole. The process can be either formal or informal. L&D programs are very important for the success of an organization as they help employees to become more productive, efficient and effective in their job roles. In this article, I would discuss - 

  • The importance of L&D in organizations
  • The different types of L&D programs commonly available
  • The four step learning process – Kolb’s learning cycle
  • Learning styles – Honey and Mumford


Importance of Learning and Development in Organizations

Learning and development programs help to improve employee performance and productivity which, on the other hand, play a crucial role in the profitability and growth of an organization leading to its success.

Some of the main benefits of a good L&D program are:

1.       Enhance Employee Skills and Competencies: L&D programs support to develop skills, knowledge and competencies of employees. This, in turn, helps them to perform better in their roles and also help in taking up new responsibilities.

2.       Boost Employee Morale and Engagement: when organizations invest in development programs, employees feel more engaged and motivated. This in turn will lead to higher degree of job satisfaction and lower turnover rates.

3.       Improve Organizational Performances: L&D programs will increase the skills and knowledge of the employees which would contribute to higher quality products and services, increased customer satisfaction. These would improve overall organization performance and produce better financial results.


Types of Learning and Development Programs

Learning and developments programs will vary among organizations, between industries and among employee learning needs.

There are many types of learning and development programs and a few are listed below.

1.       Technical / On-the-job-training: Learning through experience and observation in the work place. Job shadowing, mentoring and coaching are some methods in this training

2.       Soft skills training: may train an employee on how to communicate, negotiate or provide feedback in addition to the his/her technical work

3.       Classroom training: this includes lectures, seminars and workshops that takes place in a classroom environment

4.       Quality training: to familiarize all employees with the means to produce quality product

5.       E-Learning: use of technology to provide learning. It includes webinars and online modules

6.       Job rotations: Employees are rotated through different roles and departments so that they can gain broader range of skills and competencies

7.       Conference and Workshops: Employees are open to learn from industry professionals and create network among peers


Four step learning process – Kolb’s learning cycle

David A. Kolb introduced the concept that learning is a four-step process. Learning becomes effective when a learner / employee pass these steps.

Kolb's Learning Cycle

Kolb describes the four-steps of learning as below -

  1. Concrete Experience - At this stage, the learner shows personal involvement with others in everyday situations. In concrete situations, learner tends to depend more on feelings, open-mindedness, and adaptive to change, rather than on a systematic approach to situations and problems.
  2. Reflective Observation - At this stage, learners understand situations and ideas from different points of view. They depend on objectivity, patience, and careful judgment but do not essentially take any action. The learners create an opinion on basis of their feelings and thoughts.
  3. Abstract Conceptualization - At this stage, learners use ideas, logical approaches, and theories, rather than interpersonal issues or feelings, to understand situations or problems. In most cases, they depend on systematic planning and building ideas and theories to solve practical issues and problems.
  4. Active Experimentation - At an active stage, the learners show an active learning experience by experimenting with different situations. At the active experimentation stage, the learners take a practical approach, rather than simply observing a situation.


The cycle is continuous, meaning that once the learner completes the fourth stage, they return to the first stage and start the cycle over again. According to Kolb, the learning process is most effective when all four stages are present and balanced.

 

 Learning styles - Honey and Mumford

Honey and Mumford (1989) built some learning styles around the Kolb’s learning cycle. Accordingly there are four main learning styles –

  1. Activists – these learners learn through hand-on- experience. They enjoy taking up new things and focus on risk. They are often impulsive and thrive in situations that require quick decision-making
  2. Reflectors – these learners observe carefully before taking actions. They analyze situations and take a more cautious approach to learning
  3. Theorists: these learners enjoy learning through theories, models, and concepts. They like to think abstractly and analyze information in a systematic way
  4. Pragmatists: Pragmatists prefer to learn through practical application. They like to experiment and test their ideas in real-world situations.

Honey and Mumford's learning styles build on Kolb's cycle by highlighting the different ways in which individuals prefer to engage with each stage of the cycle. Activists, for example, tend to focus on the Concrete Experience stage, while Theorists tend to focus on the Abstract Conceptualization stage. By understanding their preferred learning style, individuals can better tailor their approach to learning and make the most of each stage of the cycle.

 

References

1.       Goldstein, I. L., & Ford, K. (2015). Training in Organizations: Needs Assessment, Development, and Evaluation (5th ed.). Cengage Learning

2.       Noe, R. A. (2017). Employee Training and Development. McGraw-Hill Education

3.       Paul Main. What is Kolb’s learning cycle? Structural Learning (Online). Available at https://www.structural-learning.com/post/kolbs-learning-cycle#:~:text=Kolb%20is%20a%20four%2Dstep,step%20using%20a%20logical%20sequence. Accessed on 20th Mar 2023.

4.       Salas, E., Tannenbaum, S. I., Kraiger, K., & Smith-Jentsch, K. A. (2012). The Science of Training and Development in Organizations: What Matters in Practice. Psychological Science in the Public Interest, 13(2), 74-101



7 comments:

  1. detailed article Kabi.It was very interesting with L & D .Learning and development (L&D) is a function within an organization that is responsible for empowering employees' growth and developing their knowledge, skills, and capabilities to drive better business performance.

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  2. I found this article very informative and useful for understanding the importance of Learning and Development programs in organizations. The benefits of L&D, such as improving employee skills and boosting morale and engagement, were well explained. The different types of programs, such as technical/on-the-job training, e-learning, and job rotations, were also well presented.
    The section on Kolb's learning cycle was particularly interesting, and the explanation of the four stages - Concrete Experience, Reflective Observation, Abstract Conceptualization, and Active Experimentation - was easy to understand. The connection between Kolb's cycle and Honey and Mumford's learning styles was also well articulated.
    Overall, this article provided a comprehensive overview of Learning and Development programs, and I would recommend it to anyone interested in this topic.

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  3. The inclusion of Kolb's learning cycle and Honey and Mumford's learning styles in the article adds depth to the discussion of L&D. The four-step learning process described by Kolb provides a useful framework for understanding how individuals learn and the importance of all four stages in the learning process. Honey and Mumford's learning styles build on Kolb's cycle by highlighting how individuals prefer to engage with each stage of the cycle.

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  4. I also agree with the author that there are different types of L&D programs available, and organizations should choose the ones that best fit their employees' learning needs. As Farnham (2015) notes, organizations should offer a mix of formal and informal learning and development opportunities to cater to diverse learning styles and preferences.

    The author's discussion of Kolb's learning cycle is relevant, as it provides a useful framework for understanding the learning process. According to Erickson et al. (2009), Kolb's learning cycle can be used to design effective training programs that enable employees to learn and apply new skills and knowledge in the workplace.

    In conclusion, the article provides valuable insights into the importance of learning and development in organizations and the different types of L&D programs available. The use of Kolb's learning cycle and mention of Honey and Mumford's learning styles are also relevant to the topic.





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  5. Well-defined article on The importance of L&D in organizations, The different types of L&D programs commonly available, the four-step learning process – Kolb’s learning cycle, learning styles – Honey and Mumford. Seismic, (2021) Since everyone learns differently, it's critical for managers to understand each employee's preferred method of learning. Teams can cut down on training time, make the most of their talent, and set themselves up for long-term success by selecting the appropriate types of training methods. We must comprehend a worker's learning style in order to properly teach them. This is essential in a hectic business setting where inefficient training time costs money and blocks progress.

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  6. An informative article. As explained learning and development place a crucial role in organizational success. By observing and understanding the relevant learning style of employees,HR could initiate more effective training programmes which assists to the success of the company.

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  7. Hi Kabilashini, nicely penned. My interest draws towards Kolb's Learning Cycle. While Kolb's learning cycle is a well-known and widely used framework in education and training, some critics argue that it oversimplifies the learning process and neglects the individual differences in learning styles and preferences (Ellis, 2010).

    Moreover, some studies suggest that there is no empirical evidence to support the claim that all learners must pass through all four stages to learn effectively (Hogue & Carlson, 2016). Additionally, some researchers have proposed alternative models of the learning process, such as the experiential learning theory by Dewey and Lewin or the cognitive apprenticeship model by Collins et al. (1991).

    Therefore, while Kolb's learning cycle can be a useful tool for understanding the learning process, it should not be viewed as a universal and definitive model, and educators and trainers should consider individual differences and alternative models when designing and delivering learning experiences.

    ReplyDelete

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